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INTX Accessibility Guide

At INTX, we are committed to providing fully inclusive services for all passengers, ensuring accessibility and comfort for everyone. Our Accessibility Guide outlines the steps we take to make our services accessible and user-friendly.

1. Accessible Vehicles We offer a range of accessible vehicles equipped with features to accommodate passengers with various mobility needs. Our fleet includes vehicles with:

  • Wheelchair Lifts: Enabling easy boarding and alighting for wheelchair users.
  • Secure Wheelchair Spaces: Providing secure and comfortable spaces for wheelchairs during travel.
  • Handrails and Grab Bars: Assisting passengers with stability and support while moving within the vehicle.

2. Adaptable Services We adapt our services to meet the unique needs of our passengers, ensuring everyone has a safe and enjoyable journey. This includes:

  • Personalised Assistance: Our trained staff are available to assist with boarding, seating, and alighting.
  • Customisable Travel Plans: We work with passengers to develop travel plans that cater to their specific requirements.

3. Commitment to Accessibility Standards We adhere to the highest accessibility standards to ensure inclusivity:

  • Regular Training: Our staff undergo regular training on accessibility best practices and customer service.
  • Compliance: We comply with relevant legal and industry standards to ensure our services are accessible to all.

4. Feedback and Continuous Improvement We value feedback from our passengers to help us improve our services. If you have any suggestions or require assistance, please contact us.

By following these guidelines and continuously improving, we strive to provide a comfortable and accessible travel experience for all our passengers.